Furniture & Sale, ships anywhere in the continental US. Customer pick up is available in New Jersey only. Please e-mail us for details. If merchandise is in stock, it usually ships in 7-14 business days upon receipt of payment. If it is not in stock, the merchandise will be shipped in 2 weeks to 3 months.
We work with UPS Company. Each item is combined shipping, handling,
packaging and insurance fee is determined based on the weight and
dimensions of the item itself, in addition to your delivery location.
If you intend to have your merchandise send to a residence within the
Continental USA , please click here to obtain a personalized quote.
Please allow 3-7 business days to arrive via UPS. Deliveries will be made directly to your location. Due to insurance policy, drivers are not to operate within your home; therefore, please find assistance on the day of the delivery to help you move the furniture into your home. Someone must be present at the time of delivery to assist the driver; if not, the freight company may charge you an additional fee. Shipping company will not be responsible to redeliver item(s) at another time, and no refunds will be issued for shipping cost.
We make deliveries to some states by our own trucks. These states are: New Jersey, Pennsylvania, NYC, Upstate New York, Florida, Connecticut, Massachusetts, Rhode Island, New Hampshire, Main, Vermont, Illinois, Indiana, Virginia, Washington DC, Georgia, Tennessee, Kentucky, South Carolina, North Carolina, Ohio, West Virginia, Maryland, Delaware.
Prices for deliveries in these states are varying from $100.00 to $400.00 depending on destination.
We offer our own optional insurance for replacement of damaged items. Cost of this insurance is $100.00 per item. This insurance covers damaged items in their original packaging. Packaging should not be damaged in order to place such a claim. If packaging shows some visible damage, it could have happened during transit. We are not responsible for IN-TRANSIT damages. Such damages should be covered by a delivering company, except were we use our own delivery service. Customer is responsible to arrange insurance coverage ether with UPS or any Freight services or when delivery is provided by our own delivery service, customer should specify it by contacting our Customer Service.
Before signing for delivery, it is very important to inspect the carton for any potential damage that may have occurred while in transit. It is normal for packaging to show some wear. Open each package. If there is any damage to the merchandise, write the description of the damage on the freight bill and then inspect the inside before the driver leaves the premises. If the item is damaged you must refuse it and send it back with the driver. Reject ONLY the merchandise that is damaged. Accept all of the merchandise that is not damaged. Contact Customer Service to arrange for re-shipment.
Returns: If a manufacturer's "Return Policy" is not otherwise shown on one of its products, it usually means that this product "CANNOT BE RETURNED" (except when damaged) however, most manufacturers do ship our replacement parts. Some times such products may be returnable, so contact us if in doubt - BEFOR ORDERING. When returns are permitted, customers picks up the costs of and arranges for shipment back- directly to the manufacturer- and only after email or written authorization has been first obtained. Most manufacturers who accept returns require that PRODUCT MUST BE RETURNED IN THEIR ORIGINAL CONDITION AND PACKAGING. So SAVE ALL SHIPPIING BOXES & PACKAGING. If accepted, most manufacturers charge some restocking fee (usually from 10% or 25%). Manufacturers will provide fee parts or replacements for damaged or missing products. Some provide a direct Toll Free Telephone number (which come with the product) so you can get hem quickly and directly from the product's maker.
Damage: If items are damaged, OR SUSPECTED TO BE DAMAGED, it must be documented with Delivery company at the time of delivery. The delivery driver must wait while you inspect. If the driver does not agree to wait, note this on the bill of delivery, WHEN YOU SIGN accepting delivery. NOTE ON THE DELIVERY SLIP before you sign your name, if the box shows any signs of damage on the outside. A few of our manufacturers only make home deliveries that are "curbside"- meaning the driver will not carry that package inside your home. In such a case, if you suspect damage, note your concerns on the delivery slip, insist the package be opened for inspection outside, and if the driver refuses, write it down on the delivery slip and get copy - or refuse delivery. In all such damage are potential damage cases, in order to support any potential claim for damages, you must notify this Website within 3 business days by phone or email.
Product & Assembly safety: This Website neither designs, manufacturers or ships any of the products offered or sold on this site, and as such, makes no representation or guarantee about the safety of these products, or, in this case of self-assembled items, about whether purchasers who receive such products will properly and safely assemble these items. Product and assembly safety is solely and exclusively the province and responsibility of the manufacturer, the purchaser, and the shipper. Any suspected damage in shipping must be noted at the time a shipment is received with the shipper, and as stated above, must be described to This Website within 3 days. Assume that suspected damage may create a potential safety hazard and we advise that you do not use the product.
Product assembly must be done exactly in conformance with the Manufacturer's written instructions, and if offered, the Manufacturer's telephone assistance.